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So, to return to my opening question, how do you grade a writing program web site?

In every way possible. As I hope to have demonstrated, no single assessment tool is capable of providing both a complete evaluation of a writing program web site and an assessment readily legible to diverse audiences. Instead, only by using various tools together can a program begin to create an accurate picture of its web site's success.

And if I were to grade the Rutgers Writing Program web site, I would have to give it something in the B range. While the tracking service and server logs indicate a great deal of traffic from the server, both student and instructor surveys (in both print and online formats) suggest that the traffic from the server is not coming solely from our target populations, despite the glowing and sporadic anecdotal evidence. Moreover, what's clear from the assessments we've made so far is that while the model of a student-centered, content-driven, pedagogically-oriented writing program web site is exceedingly viable, such a web site must continually be promoted to both teachers and students. The challenge for our program right now, then, is to continue to let our students and teachers, both new and old, know about what the web site has to offer.

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